two women sitting at computers in a Incident Management Centre

Incident Management Centre

Generally accepted as one of the foremost authorities in high security monitoring, we have worked in partnership with major corporate organisations in retailing, industry, financial services, the Police and Government for over 40 years.

Our skilled, experienced Incident Managers provide reliable and courteous service, with careful attention to detail and the personal attention you expect and deserve.

Duplication of our critical systems ensures that in the unlikely event of catastrophic failure at one facility, service would continue uninterrupted from our second location.

Birds-eye view of an Incident Management centre
six desks in an Incident Management Centre each being monitored by an Incident Manager
black and white photo of an Incident Manager on the phone whilst viewing a map on his computer screen

Meeting the highest standards

We operate the the highest standards attainable in our industry. See our impressive list of accreditations and compliance systems.

See Accreditations



The whole implementation process with Alertcom has been simple and straightforward.

- Greenfields Housing Association

Not only did we find the provider to meet our aims, but our choice was also the most cost effective provider.

- Basildon Borough Council

Incidents are thankfully very rare but it gives L&Q and our staff peace of mind to know that we have a reliable device to summon help should it be needed.

- London & Quadrant

I think that’s good for people to see that it’s actually working in real-life situations; it’s not just a box-ticking exercise.

- Genesis Housing

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